MacBroz Media

A modern firearms media brand built on real conversations, trusted perspectives, and a growing community.

Shipping, Returns & Replacements Policy

Last Updated: August 10, 2026

MacBroz merchandise is produced on demand specifically for each order. Because these products are made to order, please review your product selection, size, color, and shipping information carefully before placing your order.

Order Changes & Cancellations

Orders may enter production shortly after they are placed. Once production has started, we may not be able to change or cancel your order.

If you notice an issue with your order immediately after placing it, contact MacBroz as soon as possible. We will make reasonable efforts to help, but changes or cancellations cannot be guaranteed.

Returns & Exchanges

Because MacBroz merchandise is made to order, we do not accept returns or exchanges for:

Ordering the wrong size, color, or product
Changes of mind or buyer's remorse
Preference-related issues when the product was produced as ordered

Please review the applicable sizing information before ordering apparel.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, misprinted, or materially different from what you ordered, contact MacBroz within 30 days of delivery.

Please include your order information, a description of the problem, and clear photos showing the issue.

For qualifying production or fulfillment issues, MacBroz will work with our fulfillment provider to arrange an appropriate replacement or refund at no additional cost to you.

You generally will not need to return a damaged or defective item unless MacBroz specifically requests it.

Shipping & Delivery

MacBroz merchandise is produced on demand before it ships. Production and shipping times shown during the ordering process are estimates and are not guaranteed delivery dates.

Delivery times can be affected by production volume, shipping carriers, weather, holidays, and other circumstances outside MacBroz's control.

Customers are responsible for providing a complete and accurate shipping address when placing an order. Additional shipping charges may apply if an order must be reproduced or reshipped because an incorrect or incomplete address was provided.

Questions or Problems With an Order

If you have a problem with your MacBroz merchandise order, please contact MacBroz through the contact information provided on our website. Please do not contact our production or fulfillment partners directly.

We will review the issue and work with the appropriate provider when necessary.